Terms of service

Welcome to CLOTHLY.

These Terms of Service govern your access to and use of our website, https://www.clothly.shop/, and any purchases made through our online store.

By visiting our website or placing an order, you agree to these Terms of Service and our applicable store policies.

Please read these terms carefully before using our website or purchasing any products.

If you do not agree with these terms, please do not use our website or services.

2. About CLOTHLY

CLOTHLY is an online women's fashion store offering a selection of clothing and fashion products.

Our collections include:

  • Women Outerwear & Jacket

  • Women Tops & Sets

  • Women Skirt

We aim to provide customers with clear product information, transparent pricing, accessible customer support, and straightforward shopping policies.

Business Name: CLOTHLY

Website: https://www.clothly.shop/

Email: support@clothly.shop

Phone: +1 (510) 603-7759

Business Address:
123 Main Street
Los Angeles, CA 90012
United States

3. Eligibility and Use of Website

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide during checkout is accurate and complete.

  • You will use the website for lawful purposes.

  • You will not attempt to interfere with the website's security or functionality.

  • You will not use our website to engage in fraudulent activities.

We reserve the right to restrict access where there is a legitimate reason, subject to applicable law.

4. Product Information

We make reasonable efforts to display accurate product descriptions, photographs, prices, sizes, colors, and other relevant information.

However, actual product appearance may vary slightly due to lighting, photography, display settings, or manufacturing variations.

Customers are encouraged to review product descriptions, sizing information, and available product details before placing an order.

If you have questions about a product, please contact us before purchasing.

5. Pricing and Currency

All product prices are displayed in the currency indicated on the website or at checkout.

Prices and promotions may change from time to time.

The price applicable to your order will be displayed during checkout before you complete your purchase.

Any applicable shipping charges and taxes will be shown where required before payment is completed.

We reserve the right to correct genuine pricing or listing errors. If an error affects an order already placed, we will contact the customer to explain the available options before taking further action, subject to applicable law.

6. Orders and Order Acceptance

When you place an order, you will receive an order confirmation or acknowledgment.

An order acknowledgment does not necessarily mean that the order has been accepted or dispatched.

Orders are subject to payment verification, product availability, and fulfillment confirmation.

If we cannot fulfill an order, we will notify you and arrange an appropriate resolution, including a refund where applicable.

We reserve the right to decline or cancel orders where there is a legitimate reason, such as suspected fraud, payment authorization failure, or unavailable inventory, subject to applicable consumer protection laws.

7. Payment

We accept the payment methods displayed and enabled at checkout.

Payments must be successfully authorized before an order can be processed.

Customers are responsible for providing accurate billing information and using an authorized payment method.

We do not request customers to send payment details through ordinary email.

8. Shipping and Delivery

Shipping availability, costs, processing estimates, and delivery estimates are displayed on the relevant website pages or during checkout.

Delivery times may vary depending on the destination, fulfillment location, shipping method, carrier operations, and other circumstances.

Customers are responsible for providing an accurate shipping address.

For more information, please review our Shipping Policy:

https://www.clothly.shop/policies/shipping-policy

9. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery, subject to our Return & Refund Policy.

Products must meet the applicable return eligibility conditions.

Customers must contact our support team before sending an item back to receive return authorization and instructions.

For complete information about return eligibility, exchanges, refunds, and return procedures, please visit:

https://www.clothly.shop/policies/refund-policy

Nothing in these Terms limits any mandatory consumer rights available under applicable law.

10. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible at support@clothly.shop.

We will make reasonable efforts to process cancellation requests before an order enters fulfillment or is dispatched.

Once an order has been shipped, cancellation may no longer be possible. Eligible returns can instead be requested under our Return & Refund Policy.

Approved cancellations will be refunded to the original payment method where possible.

11. Customer Responsibilities

Customers agree to:

  • Provide accurate contact and delivery information.

  • Review product details before placing an order.

  • Use products appropriately and follow applicable care instructions.

  • Contact our support team with order-related questions.

  • Avoid fraudulent purchases, unauthorized payment activity, or misuse of the website.

12. Intellectual Property

Unless otherwise stated, the content on this website, including text, branding, graphics, logos, design elements, and original materials, belongs to CLOTHLY or is used with appropriate authorization.

You may not reproduce, distribute, modify, or commercially exploit protected website content without prior authorization from the relevant rights holder.

Product images and third-party materials remain subject to their respective ownership and licensing rights.

13. Privacy and Personal Information

We respect customer privacy and handle personal information in accordance with our Privacy Policy.

Information provided during browsing, account creation, checkout, and customer support may be processed as described in that policy.

Please review our Privacy Policy:

https://www.clothly.shop/policies/privacy-policy

14. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services for payments, order tracking, analytics, and other operational purposes.

These services may operate under their own terms and privacy policies.

CLOTHLY is not responsible for the independent content or practices of third-party websites, except where responsibility cannot be excluded under applicable law.

15. Website Availability

We aim to keep our website accessible and functioning properly.

However, temporary interruptions may occur because of maintenance, technical issues, service-provider interruptions, or circumstances outside our reasonable control.

We do not guarantee uninterrupted or error-free website availability.

16. Limitation of Liability

To the extent permitted by applicable law, CLOTHLY will not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including mandatory consumer rights and applicable statutory protections.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business operations, website functionality, services, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage customers to review these terms periodically.

18. Governing Law

These Terms are subject to applicable laws and regulations.

Nothing in this section removes any mandatory consumer protections or legal rights that apply to customers in their place of residence.

19. Contact Information

If you have any questions about these Terms of Service, your order, or our store policies, please contact us.

CLOTHLY

Website: https://www.clothly.shop/

Email: support@clothly.shop

Phone: +1 (510) 603-7759

Business Address:

123 Main Street
Los Angeles, CA 90012
United States